Privacy policy

Last Updated: January 2026

At Luxom Lash, we value the trust you place in us, whether you are a lash artist purchasing professional supplies or a student enrolled in our certification courses. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from luxomlash.com.

1. Information We Collect

We collect information directly from you and automatically through your device.

Order & Account Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (processed securely through Shopify/Square), email address, and phone number.
Professional Credentials: Because we sell professional-grade adhesives and supplies, we may collect and store copies of your professional licenses or certifications to verify eligibility for certain products.
Educational Records: If you enroll in a Luxom Lash course, we collect data regarding your enrollment, progress, and certification status.
Communication Data: If you sign up for our newsletter via Flodesk or contact us with questions, we collect your email address and any information provided in your inquiry.

2. How We Use Your Information

We use your data to provide a seamless experience for both your business and your education:

Fulfillment: To process orders, verify professional licenses for regulated products, and arrange for shipping.
Education: To manage student accounts, provide course access, and issue certifications.
Marketing: To send you updates on new products (like "Hidden Gem" restocks) or upcoming training opportunities, which you can opt-out of at any time.
Security: To screen our orders for potential risk or fraud.

3. Sharing Your Information

We do not sell your personal data. We share your information with trusted third parties only to help us operate:

Shopify: Our e-commerce platform.
Flodesk: Our email marketing provider.
Square: For secure payment and payroll processing.
Analytics: We use Google Analytics to understand how our customers use the Site.

4. Your Rights & State Law Compliance

While Luxom Lash is based in Riverton, Utah, we respect the privacy rights of all our customers.

Utah Residents: In accordance with the Utah Consumer Privacy Act (UCPA), you have the right to access the personal data we hold about you, request its deletion, and opt-out of targeted advertising.
Access & Deletion: You may request a copy of your data or ask us to delete it by contacting us at the email below.

5. Data Security

We maintain reasonable administrative and technical safeguards to protect your professional and personal data. Please note that no method of transmission over the internet is 100% secure, but we prioritize using industry-standard encrypted payment processors.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@luxomlash.com

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